Shipping policy
All MUNVALO products are made to order and carefully prepared in Europe before being shipped to you.
Free EU Shipping
We offer free tracked shipping on all orders within the European Union.
There is no minimum order value required and no additional shipping charge for EU deliveries.
Processing & Production
As our products are made to order, each order requires a short preparation and production period before dispatch.
Orders are processed on business days, Monday through Friday. Orders placed during weekends or public holidays will begin processing on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.
Estimated Delivery
Once dispatched, orders within the European Union typically arrive within approximately:
2–7 business days
Delivery times may vary depending on the destination country and local postal or courier services.
Please note that delivery times are estimates and are not guaranteed. Public holidays, carrier delays, weather conditions or other circumstances outside our control may occasionally affect delivery.
Order Tracking
All MUNVALO orders within the European Union are shipped with tracking.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details so you can follow the progress of your delivery.
Please allow some time for tracking information to become active after your order has been handed over to the carrier.
Shipping Destinations
We currently offer free tracked shipping throughout the European Union.
Shipping availability and rates for destinations outside the European Union may vary and will be shown at checkout where available.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible at munvalo@parasworks.com.
Once an order has entered production or has been dispatched, we cannot guarantee that the delivery address can be changed.
If a shipment cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply if the order needs to be resent.
Delayed or Missing Orders
If your order has not arrived within the expected delivery window, please first check the tracking information provided in your shipping confirmation email.
If there has been no tracking update for an extended period or your order appears to be significantly delayed, please contact us at munvalo@parasworks.com.
We will review the shipment information and assist you with the next steps.
Please allow for reasonable carrier delays, particularly during public holidays or periods of unusually high shipping volume.
Questions
If you have any questions regarding shipping or your order, please contact us at:
We aim to respond within 1 business day.